Shipping Policy

We are committed to providing clear and reliable shipping services for MaggieFrame customers. Below are the details of our shipping policy.

I. Order Processing Time

Normally, orders will be processed and shipped within 3 business days after the order is placed and payment is confirmed.

Orders may ship from our China or local warehouse depending on the destination country, product availability, and fulfillment route.

II. Shipping Regions, Estimated Delivery Time, and Shipping Fees

The estimated delivery times below are for reference only. Actual delivery time may vary depending on the destination address, carrier service, customs processing, holidays, and other factors outside our control.

Market / Region	Estimated Delivery Time	Shipping Fee / Free Shipping
United States	6-8 business days	Shipping fee calculated at checkout; free shipping over $100
Germany	2-3 business days	Shipping fee calculated at checkout; free shipping over $100
Other EU Countries	3-6 business days	Shipping fee calculated at checkout; free shipping over $100
United Kingdom	2-4 business days	Shipping fee calculated at checkout; free shipping over $100
Other Europe Countries	3-7 business days	Shipping fee calculated at checkout; free shipping over $100
Japan / South Korea	3-5 business days	Shipping fee calculated at checkout; free shipping over $100
East Asia / Southeast Asia	4-8 business days	Shipping fee calculated at checkout; free shipping over $100
Canada / Mexico	7-10 business days	Shipping fee calculated at checkout; free shipping over $300
Australia / New Zealand	7-10 business days	Shipping fee calculated at checkout; free shipping over $300
Other Available Regions	7-10 business days	Shipping fee and free shipping threshold will be shown at checkout

The final shipping fee is based on the shipping country, product type, order quantity, order value, and the shipping method available at checkout.

For some non-magnetic-hoop products or accessories, free shipping may be available. The final shipping fee and available shipping options will always be shown on the checkout page before payment.

III. Shipping Availability

Shipping availability may vary by product and destination country. If your country or region is not available at checkout, please contact us before placing an order.

IV. Which carriers do we use for shipping?

We use major carriers such as FedEx, UPS, USPS, and local courier services depending on the destination country, package size, warehouse location, and available shipping route.

V. How do I track my order?

You will receive an order confirmation email after your order has been placed successfully.

Once your order is shipped, you will receive a shipment confirmation email with the tracking number and tracking link. You can also track your package on the carrier's official website using the tracking number.

VI. Taxes, VAT, Customs Duties, and Import Fees

Taxes, VAT, import duties, customs duties, brokerage fees, and local customs fees vary by destination country and are not included in the product price unless clearly stated at checkout or on the product page.

Please contact your local customs or tax office for more information about possible import costs before placing an order.

VII. Notes

1. Estimated delivery times may be extended during holidays, peak seasons, carrier delays, customs inspections, severe weather, or other unexpected events.

2. If an order contains multiple products, items may be shipped separately depending on stock availability and fulfillment route.

3. Shipping fees, free shipping thresholds, available shipping regions, and delivery times may be adjusted according to store operations and carrier conditions. The shipping information shown at checkout before payment is the final applicable shipping information for your order.