FAQ

No Tips

Attention: We do not charge any tips, anyone asking for a tip is a liar.

How long does it take to receive my order?

Orders typically process within 1-3 business days (Monday-Friday) and transit time is typically 7-20 business days.

Which shipping method do we take?

We use major carriers like FedEx, UPS, and some fast-shipping local courier partners to ship your packages.

How can I track my order?

After your order has been successfully placed and your item shipped, you will receive a Shipment Confirmation email. You can track your items on the carrier's official website. Or you can contact us directly for delivery information.

Shipping Fee, Tax, and Duties

Free shipping.

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that the product prices displayed are exclusive of all taxes and duties.

Once your order arrives at its destination, you will be required to pay all import duties, customs, and local sales taxes for the location that you’re shipping to. For an estimate of taxes and duties on your purchase, please contact your local customs.

How do I return items?
MaggieFrame is happy to accept returns on all merchandise within 14 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, MaggieFrame cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy.

How do I use a coupon code?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click” apply”. Please note that only one promotion code can be entered for a given order from Sew Tech. Coupon codes cannot be used on orders already placed.