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MaggieFrame

Service Fee (Please Contact With The Seller First to Confirm the Price, Thanks)

$1500 USD
How to Choose the "Hoop Length"

Before you place the order, please CONFIRM the HOOP LENGTH is theย sameย as your current hoop.

Exampleย picture below:

ย 

If you have trouble selecting embroidery hoops, please feel free to contact us at support@maggieframe.com. We are glad to help you.

FAQ

How long does it take to receive my order?

Orders typically process within 1-3 business days (Monday-Friday) and transit time is typically 7-20 business days.

Which shipping method do we take?

We use major carriers like FedEx, UPS, and some fast-shipping local courier partners to ship your packages.

How can I track my order?

After your order has been successfully placed and your item shipped, you will receive a Shipment Confirmation email. You can track your items on the carrier's official website. Or you can contact us directly for delivery information.

Shipping Fee, Tax, and Duties

Shippingย Feeย willย beย calculatedย onย theย Checkoutย page.

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that the product prices displayed are exclusive of all taxes and duties.

Once your order arrives at its destination, you will be required to pay all import duties, customs, and local sales taxes for the location that youโ€™re shipping to. For an estimate of taxes and duties on your purchase, please contact your local customs.

How do I return items?
MaggieFrame is happy to accept returns on all merchandise within 14 days of receipt. The return freight and custom feesย  are not refundable. And MaggieFrame cannot accept returns on used or damaged items. For additional information, please see our returns policy.

How do I use a coupon code?
If you have a coupon code, add all of your glamย productsย to your shopping cart and begin the checkout process. There will be a box to enter your code, then just clickโ€ applyโ€. Please note that only one promotion code can be entered for a given order from Sew Tech. Coupon codes cannot be used on orders already placed.

What to do ifย your address is outside the shipping country?
Ifย yourย countryย isย notย onย ourย shippingย listย atย checkout,ย pleaseย contactย usย beforeย purchasing.

If you want to buy brackets, please contact us in advance.ย ย 

For more product options, browse our full Embroidery Hoops and Other Products collection .

FAQs

When should I pay the MaggieFrame Service Fee?

You should only pay the MaggieFrame Service Fee after contacting the seller and confirming the correct amount. This fee usually applies to custom embroidery accessory requests, special configurations, or additional services for embroidery machines. Confirm all details before checkout to avoid overpayment or processing delays.

What does the MaggieFrame Service Fee include?

The MaggieFrame Service Fee typically covers personalized setup, bracket adjustments, or additional embroidery accessory support. It ensures your order is properly configured for your specific embroidery machine model, enhancing accuracy and efficiency without compromising quality or compatibility.

Can the service fee be refunded if I cancel my order?

Whether the service fee can be refunded depends on the order stage and customization level. Since the MaggieFrame Service Fee may involve personalized or labor-based embroidery setup, some fees are non-refundable once work has begun. Please contact customer service to review your situation before requesting a refund.

Why do I need to confirm the fee before purchasing embroidery accessories?

Confirming the MaggieFrame Service Fee beforehand prevents billing errors and ensures the correct service is provided for your embroidery machine. It allows the seller to verify compatibility, required materials, and additional embroidery accessory costs, guaranteeing transparent communication and smooth transaction processing.