Left Continue shopping
Your Order

You have no items in your cart

Ricoma 'Main Axis Not At 100' Error: 2025 Troubleshooting Guide & Prevention Tips

· Jason Ma
Ricoma 'Main Axis Not At 100' Error: 2025 Troubleshooting Guide & Prevention Tips
Single Head Embroidery Machines — Guide

1. Introduction: Understanding the Main Axis Error

When your Ricoma throws the "Main Axis Not At 100" alert, production halts. This message means the main axis sensor cannot confirm the critical 100-degree idle position. Whether you run a busy shop or stitch at home, knowing why it happens—and how to clear it—keeps your workflow on track and your machine protected.

For steadier hooping and fewer fabric shifts, many Ricoma owners rely on ricoma embroidery hoops to maintain stable tension during stitching.

Table of Contents

2. Step-by-Step Resolution for Main Axis Errors

When the message appears, treat it as a prompt for a tune-up. Start with simple alignment, then move to mechanical checks if needed.

2.1 Basic Alignment Protocol

Follow this quick process first—it often clears the error in minutes:

  • Step 1: Power Off and Safety First Turn the Ricoma completely off to avoid accidental motion during manual adjustments.

  • Step 2: Rotate the Degree Wheel Locate the degree wheel at the back. Rotate it 2–3 full turns clockwise by hand and stop when the red arrow aligns exactly at the 100-degree mark (the machine’s "home" position).

  • Step 3: Check for Resistance If rotation feels smooth, power the machine back on to initialize. If the message clears, you’re good to embroider.

  • Step 4: If Resistance Occurs If you feel resistance or the wheel refuses to turn, proceed to advanced checks.

2.2 Advanced Rotary Hook Inspection

If basic alignment doesn’t resolve it, look for obstructions around the hook area.

  • Step 1: Remove Sewing Arm Covers Unscrew and gently lift the cover to expose the rotary hook area.

  • Step 2: Inspect for Obstructions Look for thread buildup, broken needles, or lint around the rotary hook and bobbin case.

  • Step 3: Clear Debris Use tweezers to remove tangled thread or debris. If a needle is stuck, follow official removal guidance to avoid damage.

  • Step 4: Reassemble and Realign Reinstall the cover, rotate to precisely 100 degrees, and power on.

  • Step 5: Timing Adjustment (If Needed) If the rotary hook was loosened or removed, follow the timing guide to recalibrate needle–hook synchronization.

Expert tip: Weekly cleaning of the rotary hook area and timely needle replacement prevent many alignment issues.

Component Action
Degree Wheel Rotate 2–3 times clockwise to 100°
Rotary Hook Check for thread/needle obstructions
Take-Up Levers Ensure uniform height alignment

If the error persists after these steps, contact Ricoma support for sensor recalibration or deeper inspection.

QUIZ
What is the first step in resolving the 'Main Axis Not At 100' error according to the basic alignment protocol?

3. Root Causes of Axis Misalignment

Most issues trace to sensor confusion or mechanical resistance. Understanding both paths helps you solve the right problem.

3.1 Sensor Malfunctions & Power Cycling Issues

Sensors confirm the main axis at 100 degrees. They can misread when:

  • Improper power cycling leaves the axis away from 100 degrees.
  • Lint or thread blocks the sensor’s line of sight.
  • Calibration drifts after moves or service.

Resolution steps:

1) Manual Alignment: Rotate the red knob and ensure 2–3 smooth clockwise turns.
2) Power Cycle: Manually set 100 degrees, then restart.
3) Sensor Clearance: Remove lint or thread near the sensor.

Persistent sensor errors may require professional recalibration from Ricoma support.

3.2 Mechanical Resistance in Garment Embroidery

Mechanical drag commonly stems from:

  • Stuck reciprocator due to debris.
  • Thread buildup under the plate or around the hook.
  • Needle collisions from bird nesting, mis-threading, or incorrect tension.

How Fabric Slippage Contributes:

Thick or slippery garments can shift while stitching, causing unexpected needle strikes, jams, and misalignment. Stable ricoma hoops reduce movement that leads to these issues.

MaggieFrame Magnetic Hoops: A Solution for Stable Tension

MaggieFrame magnetic embroidery hoops deliver strong, even tension across varied fabrics. Their high-strength magnets keep garments steady, lowering slippage, needle collisions, and the likelihood of a "Main Axis Not At 100" error.

Takeaway: Regular cleaning, correct hooping, and investing in high-quality hoops for ricoma like MaggieFrame can prevent many axis errors and minimize downtime.

QUIZ
Which factors are primary contributors to the 'Main Axis Not At 100' error?

4. Preventive Maintenance Strategies

Preventive routines are the easiest way to keep the error away and your machine productive.

4.1 Lubrication Schedules & Rotary Hook Care

  • Twice-Daily Oiling: Apply 3–4 drops of Ricoma-approved oil to the rotary hook after clearing debris—twice daily.
  • Weekly Needle Bar & Rail Lubrication: Alternate weeks between oiling the needle bar (via the small holes) and the rail tracks.
  • Periodic Greasing: Every 3–5 months, apply white lithium grease to the black metal bar, wheels, and color change cam.
  • Bobbin Area Maintenance: Clear lint daily; for heavy runs, clean every 4–6 hours. Occasionally remove the top plate to clean the thread cutter area.

Durability data: Following these routines can extend machine lifespan by up to 40 times compared to neglecting maintenance.

Maintenance Task Frequency Benefit
Rotary Hook Lubrication Twice daily Prevents friction and misalignment
Bobbin Area Cleaning Daily Removes debris, avoids hook blockages
Needle Replacement Weekly Reduces thread breaks and alignment errors
Rail/Needle Bar Lubrication Weekly (alternating) Ensures smooth linear motion
Deep Greasing 3–5 months Sustains long-term performance

4.2 Optimizing Hooping Efficiency for Error Prevention

Traditional screw hoops can cause uneven tension, slow setup, and slippage. A magnetic embroidery hoop makes hooping faster and more consistent.

Enter MaggieFrame Magnetic Embroidery Hoops

MaggieFrame’s powerful magnets automatically clamp fabric, delivering even pressure across various thicknesses—no tedious screw tightening.

How does this help? Even tension means fewer needle collisions and thread nests, which are common triggers for axis misalignment. MaggieFrame’s magnetic embroidery hoops reduce mid-design shifts so your Ricoma can stitch without interruption.

Feature MaggieFrame Magnetic Hoop Ordinary Plastic Hoop
Fixation Method Magnetic (automatic, no screws) Manual screw tightening
Hooping Time ~30 seconds ~3 minutes
Manual Adjustments Needed Minimal Frequent
Tension Consistency Even, reduces slippage Variable
Durability 40x longer lifespan (PPSU plastic, strong magnets) Shorter lifespan
Fabric Protection Prevents hoop burn Can leave marks
Error Prevention Reduces risk of axis errors from slippage Higher risk

Real-world impact: Studios report up to 90% less hooping time and lower error rates after switching to MaggieFrame.

QUIZ
What is a key benefit of using MaggieFrame magnetic hoops?

5. Manual vs Automated Alignment Methods

You can go hands-on for precision or use software resets for speed—often, the best results come from a mix of both.

Manual Alignment Methods

  • Degree knob adjustments to set 100°. If you hit resistance, rotate fully and try again.
  • Allen wrench adjustments for deeper issues (e.g., rotary hook realignment).
  • Physical checks: remove bobbin case, clear thread nests or stuck needles, and access hidden areas by removing a cover.

Advantages: Precision, no extra hardware, root-cause fixes.
Limitations: Requires skill; complex adjustments can take 30+ minutes.

Automated Solutions

  • Power cycle: Manually set 100°, then restart.
  • Parameter reset: Use the control panel to restore defaults or recalibrate basic settings.

Advantages: Fast and simple; ideal for minor sensor hiccups.
Limitations: Clears messages but not mechanical causes; complex issues still require manual work.

Factor Manual Alignment Automated Solutions
Tools Required Allen wrenches, degree knob Control panel, power cycle
Skill Level High Low
Error Resolution Addresses root causes Clears error messages
Time Efficiency Slower (30+ min for complex fixes) Fast (minutes)
Reliability High Moderate
Cost Low Variable

Bottom line: Use software resets for quick recovery, and manual alignment for persistent or mechanical problems.

QUIZ
Which statement best describes manual alignment versus automated solutions?

6. Essential Tools & Safety Protocols

Prepare your workspace and tools before you begin. A little planning prevents damage and downtime.

Essential Tools Checklist:

  • Degree wheel knob (red) for axis alignment.
  • Screwdrivers for access covers.
  • Magnifying glass for close inspection.
  • Tweezers/thread cutters for precise removal.
  • Red arrow marker to confirm 100°.
  • Take-up lever tools for uniform height.
  • N50-grade magnets if you work with magnetic hoops.
  • PPE gloves to protect your hands.

When using magnetic hoops for embroidery machines, keep fingers clear of clamping areas and store magnets safely away from electronics.

Safety Protocols:

  • Power down and unplug before internal adjustments.
  • If the degree wheel resists, stop and inspect—don’t force it.
  • Wear gloves and clear your workspace.
  • After adjustments, rotate 2–3 times clockwise, set 100°, and power on to verify.
  • Test with a blank design before resuming production.
Step Action Purpose
1 Rotate degree wheel 2–3 times clockwise Clear obstructions, reset sensor alignment
2 Align red arrow at 100° Ensure sensor calibration
3 Inspect rotary hook for debris Remove thread buildup or stuck needles
4 Adjust take-up levers Maintain consistent thread tension

Critical considerations:

  • Investigate any resistance immediately.
  • Only perform timing adjustments if you serviced the rotary hook.
  • Refer to official timing and maintenance guidance when needed.
QUIZ
What is a critical safety step before performing axis adjustments?

7. FAQ: Ricoma Axis Error Solutions

7.1 How much does it cost to replace a main axis sensor on a Ricoma embroidery machine?

Costs vary by region and provider, and include the sensor and labor. Contact your local Ricoma dealer or an authorized technician for an accurate estimate.

7.2 How common is it for the "Main Axis Not At 100" error to recur after repair?

Recurrence is rare if the root cause (sensor alignment, debris, or mechanical resistance) is fixed and preventive maintenance is followed. Slippage from improper hooping can bring the error back.

7.3 What lubricants are compatible with Ricoma embroidery machines for rotary hook care?

Use Ricoma-approved machine oil. Apply 3–4 drops to the rotary hook twice daily and avoid unapproved oils.

7.4 How does thread tension impact the likelihood of axis errors?

Incorrect upper or bobbin tension can cause thread breaks, bird nesting, or needle strikes—each can trigger a main axis error. Balance tension by fabric and design.

7.5 Does Ricoma's warranty cover repairs for axis sensor or alignment issues?

Coverage depends on your warranty terms and the nature of the problem. Manufacturing defects may be covered; issues from neglect or unauthorized repairs may not be.

8. Conclusion: Sustaining Machine Performance

Consistent cleaning, precise 100-degree alignment, and timely lubrication prevent the "Main Axis Not At 100" error and extend machine life. MaggieFrame magnetic hoops further reduce fabric slippage and misalignment so you can stitch uninterrupted. A reliable magnetic hoop setup, paired with the steps above, keeps your Ricoma running smoothly.