MaggieFrame | Magnetic Hoop Set for Brother PE900 SE2000 PE800 SE1900 PE770 780D PE700 PC6500 Brother Innovis 1250 700 and Babylock ACCORD BLR BLR2 (Metal Bar-Magnet Sash Frames)
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Shipping/Tracking/Return FAQ
Find answers about product compatibility, shipping, tracking, taxes and duties, returns, payments, and order changes. For complete terms, the applicable MaggieFrameStore policy page takes priority if any information differs.
Product Selection and Compatibility
How do I choose the correct MaggieFrame for my embroidery machine?
Select the exact machine brand and model shown in the product options. If you are not sure, please contact us before ordering and send your machine brand and model number.
What should I do if I selected the wrong machine model?
Please contact us as soon as possible. We will try to update the order before it is processed, but changes or cancellations cannot be guaranteed after an order has been accepted or shipped. If the order has already been delivered, any return or exchange will follow our Refund and Return Policy.
Shipping and Delivery
How long does it take to process and deliver my order?
Orders are normally processed and shipped within 3 business days after the order is placed and payment is confirmed. Estimated delivery time depends on the destination, holidays, etc. Please see our Shipping Policy for the current estimated delivery time for each market or region.
Where will my order ship from?
Orders may ship from our China warehouse or a local warehouse, depending on the destination country.
Which shipping carriers do you use?
We use major carriers such as FedEx, UPS, USPS, and local courier services. The carrier depends on the destination, package size, and available shipping route.
How much does shipping cost?
The final shipping fee is calculated at checkout based on the shipping country, product type, order value, and available shipping method. Any available free-shipping threshold or shipping option will be shown before payment. Please review the checkout information and our Shipping Policy before completing your order.
What if my country or region is not available at checkout?
Shipping availability varies by product and destination. If your country or region is not available at checkout, please contact us before placing an order.
Order Tracking
How can I track my order?
You will receive an order confirmation email after placing your order. Once the order ships, we will send a shipment confirmation email with the tracking number and tracking link. You can also use our Track Your Order page or enter the tracking number on the carrier's official website.
Why did I receive more than one tracking number?
Products in the same order may ship separately because of stock availability, warehouse location, package size. Each shipped package will have its own tracking information.
Taxes, VAT, and Customs Duties
Will I need to pay taxes, VAT, customs duties, or import fees?
Taxes, VAT, import duties, customs duties, brokerage fees, and local customs fees vary by destination. They are not included in the product price unless clearly stated at checkout or on the product page. Please check the information shown before payment and contact your local customs or tax office if you need an estimate of possible import costs.
Returns and Refunds
How long do I have to request a return?
MaggieFrameStore offers a 30-day return window for eligible products. The 30-day period and all eligibility requirements are governed by our Refund Policy.
How do I start a return?
Email service@maggieframe.com before sending anything back. You must obtain a Return Authorization number and the correct return address. Returns sent without prior authorization will not be accepted. Please provide your order information and proof of purchase.
What condition must a returned product be in?
The product must be in its original, undamaged condition. Used or damaged items are not eligible for return. Please inspect your order after delivery and contact us promptly if an item is incorrect, damaged, or defective.
Who pays the return shipping and customs fees?
The customer is responsible for return shipping and related customs fees. Return shipping costs may be deducted from the refund. Additional fees may apply if a product is damaged or components are missing. Please review the complete Refund Policy before returning an item.
When will I receive my refund?
After the returned item is received and assessed, MaggieFrameStore will notify you by email whether the refund is approved. Approved refunds are processed to the original payment method within 7 days. Your bank or card provider may require additional time to post the funds.
Orders and Payments
Can I change or cancel my order?
Please contact us immediately. We will try to help, but an order may not be changed or cancelled after it has been accepted, processed, or shipped.
Which payment methods do you accept?
Available payment methods are shown at checkout. You can also review our Payment Method page for more information.
Still Need Help?
Email us at service@maggieframe.com, message us on WhatsApp, or use our Contact Us page. Our service hours are Monday to Friday, 9:00 AM to 6:00 PM (GMT+8), and we normally respond within 24 hours.
- Description
Fits These Embroidery Machines:
This magnetic embroidery hoop set is very sturdy and a perfect fit for Brother Innov-is PE900, PE800, SE1900, PE770, SE2000, SE1800, PE700, PE780D, Innovis NS1150E, NS2750D, NS1250E, PE750 embroidery machines and Babylock Bloom, Ellure Plus, Ellure embroidery machines, offering compatibility similar to popular magnetic frames used in home embroidery setups.
Embroidery Area:
SA442MK (EF82MK): 1x2.5 inches (20x60mm)
SA443MK (EF83MK): 4x4 inches (100x100mm)
SA444MK (EF84MK): 5x7 inches (125x180mm)
SA445MK (EF85MK): 5x12 inches (130x300mm)
Packing List：
SA442MK: 1 x Magnetic Embroidery Hoop (Small Metal Embroidery Hoop); 4 x Magnets; 1 x Grid Template.
SA443MK: 1 x Magnetic Embroidery Hoop (Regular Metal Embroidery Hoop); 6 x Magnets; 1 x Grid Template.
SA444MK: 1 x Magnetic Embroidery Hoop (Medium Metal Embroidery Hoop); 6 x Magnets; 1 x Grid Template.
SA445MK: 1 x Magnetic Embroidery Hoop (Large Metal Embroidery Hoop); 8 x Magnets; 1 x Grid Template.
4in1-AMK: 4 x Magnetic Embroidery Hoop Set: SA442MK (EF82MK)+SA443MK (EF83MK)+SA444MK (EF84MK)+SA445MK (EF85MK); 24 x Magnets; 4 x Grid Template.
Product Features:
Super Strong Magnets:These super strong magnets help you firmly hold all kinds of fabric, including thicker quilting materials, making this magnetic embroidery hoop perform like a reliable snap hoop alternative that saves you time and prevents hoop marks during embroidery.
Great for Hard to Hoop Fabric:Even if there are zippers or uneven fabrics, just move the separate magnets to the sides to clamp the fabric more securely than typical magna hoops or metal hoops with one-piece upper frames.
Easy Adjustment:Compared with standard magnetic embroidery hoops that use a one-piece upper frame, this design allows for easy fabric adjustment similar to advanced magnetic frames—you can lift a magnet and realign the fabric without re-hooping or causing deformation.
Anti Fabric Sliding:A soft coating layer is added to the solid metal bottom frame to avoid fabric scratches and prevent sliding, making it one of the most stable metal hoops for consistent embroidery results.
We have a lot of different size hoops to compatible with Brother Embroidery Machines. Click Here to check all products for Brother embroidery machines.
For more product options, browse our full Embroidery Hoops and Other Products collection .
FAQs
How does this magnetic hoop compare to other brands on the market?
The MaggieFrame magnetic hoop set offers stronger magnets and precision metal construction that firmly hold fabric in place without damaging delicate materials. Compared to standard magnetic frames or snap hoops, these hoops provide greater stability for Brother PE900, SE1900, and Babylock Accord machines. They deliver consistent results and excellent value for embroidery enthusiasts.
Will the frame materials crack or wear out over time because of the magnet strength?
Each MaggieFrame magnetic embroidery hoop is engineered with high-impact materials and reinforced metal edges that resist fatigue from repeated magnetic contact. The frame can withstand thousands of use cycles without becoming brittle. These magnetic frames maintain their shape and magnet integrity, ensuring dependable embroidery for Brother and Babylock users.
Can this magnetic hoop help reduce embroidery spoilage from bad hooping?
Yes, this magnetic hoop set allows easy and accurate fabric placement, reducing misalignment and fabric stretching that cause thread breaks. The firm magnetic hold stabilizes both thin and thick fabrics, helping new embroiderers achieve even tension. With MaggieFrame hoops, users of PE800 or SE2000 machines experience fewer wasted blanks and more consistent embroidery quality.
Is this hoop safer for delicate materials such as silk or leather?
The magnetic embroidery hoops for Brother and Babylock machines grip fabric smoothly without the compression caused by traditional hoops. By spreading pressure evenly, they prevent hoop burn or permanent marks on silk, velvet, cork, or leather. The soft-coated metal base adds protection while maintaining alignment, making MaggieFrame ideal for sensitive materials.
