HoopTalent Hooping Station Kit with 5.1"x5.1" Magnetic Hoop for Bernina
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Shipping/Tracking/Return FAQ
Find answers about product compatibility, shipping, tracking, taxes and duties, returns, payments, and order changes. For complete terms, the applicable MaggieFrameStore policy page takes priority if any information differs.
Product Selection and Compatibility
How do I choose the correct MaggieFrame for my embroidery machine?
Select the exact machine brand and model shown in the product options. If you are not sure, please contact us before ordering and send your machine brand and model number.
What should I do if I selected the wrong machine model?
Please contact us as soon as possible. We will try to update the order before it is processed, but changes or cancellations cannot be guaranteed after an order has been accepted or shipped. If the order has already been delivered, any return or exchange will follow our Refund and Return Policy.
Shipping and Delivery
How long does it take to process and deliver my order?
Orders are normally processed and shipped within 3 business days after the order is placed and payment is confirmed. Estimated delivery time depends on the destination, holidays, etc. Please see our Shipping Policy for the current estimated delivery time for each market or region.
Where will my order ship from?
Orders may ship from our China warehouse or a local warehouse, depending on the destination country.
Which shipping carriers do you use?
We use major carriers such as FedEx, UPS, USPS, and local courier services. The carrier depends on the destination, package size, and available shipping route.
How much does shipping cost?
The final shipping fee is calculated at checkout based on the shipping country, product type, order value, and available shipping method. Any available free-shipping threshold or shipping option will be shown before payment. Please review the checkout information and our Shipping Policy before completing your order.
What if my country or region is not available at checkout?
Shipping availability varies by product and destination. If your country or region is not available at checkout, please contact us before placing an order.
Order Tracking
How can I track my order?
You will receive an order confirmation email after placing your order. Once the order ships, we will send a shipment confirmation email with the tracking number and tracking link. You can also use our Track Your Order page or enter the tracking number on the carrier's official website.
Why did I receive more than one tracking number?
Products in the same order may ship separately because of stock availability, warehouse location, package size. Each shipped package will have its own tracking information.
Taxes, VAT, and Customs Duties
Will I need to pay taxes, VAT, customs duties, or import fees?
Taxes, VAT, import duties, customs duties, brokerage fees, and local customs fees vary by destination. They are not included in the product price unless clearly stated at checkout or on the product page. Please check the information shown before payment and contact your local customs or tax office if you need an estimate of possible import costs.
Returns and Refunds
How long do I have to request a return?
MaggieFrameStore offers a 30-day return window for eligible products. The 30-day period and all eligibility requirements are governed by our Refund Policy.
How do I start a return?
Email service@maggieframe.com before sending anything back. You must obtain a Return Authorization number and the correct return address. Returns sent without prior authorization will not be accepted. Please provide your order information and proof of purchase.
What condition must a returned product be in?
The product must be in its original, undamaged condition. Used or damaged items are not eligible for return. Please inspect your order after delivery and contact us promptly if an item is incorrect, damaged, or defective.
Who pays the return shipping and customs fees?
The customer is responsible for return shipping and related customs fees. Return shipping costs may be deducted from the refund. Additional fees may apply if a product is damaged or components are missing. Please review the complete Refund Policy before returning an item.
When will I receive my refund?
After the returned item is received and assessed, MaggieFrameStore will notify you by email whether the refund is approved. Approved refunds are processed to the original payment method within 7 days. Your bank or card provider may require additional time to post the funds.
Orders and Payments
Can I change or cancel my order?
Please contact us immediately. We will try to help, but an order may not be changed or cancelled after it has been accepted, processed, or shipped.
Which payment methods do you accept?
Available payment methods are shown at checkout. You can also review our Payment Method page for more information.
Still Need Help?
Email us at service@maggieframe.com, message us on WhatsApp, or use our Contact Us page. Our service hours are Monday to Friday, 9:00 AM to 6:00 PM (GMT+8), and we normally respond within 24 hours.
- Description
2. The HoopTalent kit helps you put consistent design and logo placement on your garments into practice. It saves you time and enhances the productivity of your hooping station.
3. Now, with this kit, you can hoop various garments and fabrics, such as hoodies, leather jackets, pants, and more.
HoopTalent kit includes:
1. Main Station x 1
2. Sleeve Station x 1
3. M0505 Fixture x 1
4. M0505 MaggieFrame Magnetic Hoop x 1
5. A Pair of Large Adjustable Fixture x 1
6. A Pair of Small Adjustable Fixture x 1
Notes: The Brackets for You Varies According to Your Machine Brand and Length Selection.
Get User Manual and more videos on how to use HoopTalent Hooping Station. 👉 Click Here
Product Videos:
These videos will help you to better understand our products and usage.
Chapter 11: 5.1x5.1in MaggieFrame Hoop the Jacket Chest on the Main Station
Watch videoChapter 7: 6x8in MaggieFrame Hoop Hoodie Back on Main Station
Watch videoChapter 12: 6x8in MaggieFrame Hoop the Shopping Bag on the Sleeve Station
Watch videoChapter 6: 7.7x12.5in MaggieFrame Hoop Hoodie Back on Main Station
Watch videoChapter 3: 7.6x2.7in MaggieFrame Hoop Hoodie Sleeve on Sleeve Station
Watch videoWe have a lot of different size hoops to compatible with Bernina Embroidery Machines. Click Here to check all products for Bernina embroidery machines.
For more product options, browse our full Embroidery Hoops and Other Products collection .
FAQs
What embroidery machines are compatible with the HoopTalent Hooping Station Kit?
The HoopTalent Hooping Station Kit is designed for Bernina embroidery machines and supports multiple MaggieFrame hoop sizes such as 5.1″ × 5.1″ (130 × 130 mm), 6″ × 8″ (150 × 200 mm), and 7.7″ × 12.5″ (195 × 318 mm). It fits a variety of garment types including hoodies, jackets, and pants, offering flexibility for craft and commercial studios alike.
How does the magnetic hoop improve hooping precision and efficiency?
The included 5.1″ × 5.1″ (130 × 130 mm) magnetic hoop provides firm fabric holding without distortion, allowing even tension across the embroidery area. With magnetic locking instead of manual tightening, it speeds up setup and ensures consistent placement of designs. This feature helps maintain accuracy and repeatability on each garment or material.
Can I adjust or replace fixtures for different embroidery projects?
Yes, the HoopTalent kit includes large and small adjustable fixtures to fit various embroidery hoop sizes and garment types. You can reposition or swap fixtures as needed for sleeves, jacket backs, or tote bags. The modular design allows for quick adjustments without tools, making it easy to optimize your hooping station for each embroidery setup.
What maintenance does the HoopTalent Hooping Station require?
To keep the HoopTalent station performing smoothly, regularly clean the magnetic hoops and fixture surfaces to prevent dust buildup. Avoid sharp metal contact that could weaken the magnet strength. Periodically inspect alignment and ensure all fixtures are seated properly. With basic maintenance, your Bernina embroidery machine station will operate reliably and efficiently.
